Shipping & Returns

 

Shipping and Returns

Processing Time

Orders placed through our Shopify store are typically processed within 1-2 business days, excluding weekends and holidays. Please allow additional processing time during peak seasons or sales.

Shipping Rates and Delivery Time

We offer standard and expedited shipping options through Shopify's integrated shipping system. Shipping rates and estimated delivery times will be calculated at checkout based on your location and the selected shipping method.

 

Returns and Exchanges

Our Return Policy

We want you to love your purchase. If you're not satisfied, you can return eligible items within 30 days of receiving your order.

 

Initiating a Return

Refunds

Once your return is received, our refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.

Contact Us

If you have any questions or concerns about our shipping and returns policy, please don't hesitate to contact our customer service team at support@tecsoweb.com.